Introduction
Travilege is committed to protecting the privacy of users and maintaining the confidentiality of personal information collected through the website or app. This policy aims to explain how we collect, use, and protect your personal information when you use our website and services.

1. Information Collection
1.1. Information We Collect

• Personal Information: such as name, email address, phone number, ID card details, passport details, gender, and date of birth.
• Payment Information: such as payment methods used and amounts paid.
• Usage Information: such as IP address, browser type, pages visited, and duration of visits.

1.2. How We Collect Information

• Registration: When you create an account on our website.
• Bookings: When you book travel services through Travilege.
• Contacting Us: When you communicate with our support team or send an inquiry.
• Cookies: Through cookies and similar technologies.

2. Use of Information
2.1. How We Use the Information

• Providing Services: To process bookings, manage accounts, and provide technical support.
• Contacting You: To send updates about our services or notify you of any changes to terms and policies.
• Improving the Website: To analyze how the website is used and improve your experience as a user.
• Security: To protect the website and users from fraud or illegal use.

2.2. Sharing Information

• Service Providers: Sharing information with travel service providers to confirm bookings.
• Financial Service Providers: Sharing payment information with payment gateways and financial processors to complete transactions.
• Legal Compliance: In case of requests by legal or governmental authorities.

3. Information Protection
3.1. Security Measures

• We use a variety of security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
• These measures include data encryption, firewalls, and approved security protocols.

3.2. Information Retention

• We retain personal information for the purposes for which it was collected or as required by applicable laws and regulations.

4. User Rights
4.1. Access to Information

• You have the right to request access to the personal information we hold about you and to correct any inaccuracies.

4.2. Opt-Out

• You can opt out of any marketing communications at any time by following the unsubscribe instructions in the emails you receive from us.

4.3. Deleting Information

• Users can request the deletion of their account and associated personal information. However, we may retain certain information if required for legal or regulatory purposes.

5. Cookies and Tracking
5.1. Cookies

• We use cookies to enhance the user experience on the website, customize content and ads, and analyze traffic.

5.2. Cookie Control

• Users can control cookies through their browser settings. However, disabling cookies may affect their experience in using the website.

6. Changes to the Privacy Policy

• We reserve the right to modify this policy at any time. Any changes will be posted on this page, and your continued use of the website or app after the changes are posted will constitute your acceptance of the revised policy.

7. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:

• Email: [email protected]
• Phone: 97333333242
• Address: Shop 1390, Building 2102, Road 2825, Block 428, Seef, Kingdom of Bahrain

8. Governing Law

• This privacy policy is governed by the laws of the Kingdom of Bahrain, and the courts of the Kingdom of Bahrain shall have exclusive jurisdiction over any disputes arising from it.

Thank you for using Travilege, and we are committed to protecting your privacy and ensuring a safe and enjoyable experience.